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T&C's

T&C's

Liquor License

License number: 007/OFF/141/2018

    Conditions of Trade

    It is illegal for us to sell liquor to anyone under the age of 18. It is illegal to buy liquor when under the age of 18. It is also illegal to make a false declaration of age in order to purchase liquor. If you are under the age of 18, please do not attempt to use this site to purchase liquor.

    Delivery

    NB: Alcohol purchases must be signed for by someone over the age of 18. It is against the law for us to leave restricted goods such as alcohol unattended at an address so please make sure that someone over the age of 18 is available to take delivery with an ID present.

    By completing your purchase, you warrant and understand that it is your responsibility to show (or to procure the person or persons receiving the goods (the “Recipient”) to show) current identification to the person or persons delivering the goods. The identification must include you or the Recipient’s full name, date of birth, photo and signature.

      If the goods cannot be delivered for any reason, such as you or the Recipient failing or refusing to accept the goods, or you or the Recipient failing to produce adequate identification, the goods will be returned to our warehouse. You must, at your expense, arrange for redelivery of the goods within one week of the attempted delivery.

      Luxerose is deemed to have fulfilled its obligations upon delivery of the goods. If you have any questions and queries about your delivery, please email info@welove.co.nz and we will assist you accordingly. 

      For FAQ's and more information regarding delivery, click here to read more.

      Returns, Refunds and Exchanges

      Items may be returned within 30 days from the date of purchase. To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. It must also be in the original packaging. Please email info@welove.co.nz with your request or click here to read the full policy.